Frequently Asked Questions

Everything you need to know about shopping with Maltbys' Stores.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while express options are available at checkout for delivery within 1-2 business days.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a return shipping label.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between specific collections.

Are your materials sustainably sourced?

At Maltbys' Stores, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.